I've been living in this residence with my boyfriend for many months and I'm keen to highlight the friendly and professional environment I felt in.
Even during the weekend, if something was needed, the Fraser's employees were always supportive keeping a warm smile.
starstarstarstarstar federica mastroianni
It was my home for 6 months. The staff is super friendly. Perfect location. It has a pool, a gym, a barbeque station, swings for kids.
starstarstarstarstar Aditi Gaur
This place was absolutely terrible. My family rented a 2 bedroom plus den for a month to be close to Mount Elizabeth hospital. The building is very dated and needs a MAJOR renovation to justify the price they are charging. The TVs did not work as they required a digital box which the management forgot to provide to us and then when we inquired about it again they said it would be given to us in a week which would be after we left. We were forced to find our own entertainment to plug in to the TV. There was also a problem with the unit’s wifi so we had no wifi and were forced to rent a wifi hotspot with a local carrier. The gym is OLD and has really dated machines and needs to at least have a full dumbbell set. The park and pool was decent but always had leaves in it. We found out we had to rent the bbq and the lounge on the 2nd floor for $250 and were told we would get help getting the charcoal started but they were “short staffed” and left to our own devices. They only clean once a week and it was very poorly done and we received notice that they would not be cleaning our unit during the holiday season. We had to insist to the management to have our unit cleaned which they did haphazardly. They also do not provide water and the washing/drying machine is terrible and requires special soap you can only purchase from the front desk and does NOT dry your clothes only warms it up and keeps or very damp.
I overheard the person at the front desk telling a potential guest that Fraser residences was comparable to Oakwood suites around the corner and it couldn’t be farther from the truth. We stayed at Oakwood the previous month and coming here was a complete mistake. While it is slightly less expensive, I would happily pay the difference as oakwood had daily cleaning and complimentary daily laundry service. Also they had a very good simple breakfast selection included and the staff was amazing and remembered and anticipated our coffee selection.
Yes the staff was friendly enough but it did not make up for the horrible accommodations. Once our contract here at Fraser finishes I will be so happy to leave and NEVER come back.
star E. Mayen
Great view from the room, friendly staffs, worth the price.
starstarstarstarstar Lydia
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