I love this hotel. Service is on point. In the heart of downtown. The staff was great. Great food. Overall a very enjoyable stay.
starstarstarstarstar G N Peterson
Tudo Perfeito, estão de Parabéns!👏🏾
starstarstarstarstar Vinicius martins
The area where the hotel is in is the beginning of the business district. Its very busy dirty and a lot of people hang out just outside the gates of the hotel. The beach is not close by nor is it an actual beach to visit. The pool is across the street a short walk but it is not on the actual property.IN REGARDS TO THE HOTEL STAFF:The service is just as poor as their wifi.Initially I was greeted and treated nicely when checking in.That all changed through out my stay. The staff was very unresponsive and unkind to me during my time there. I noticed that the staff would onlyspeak to, or greetcertain guest and not others. Where they would acknowledge and engage with some guest they would ignore and be callous to others. IF YOU ARE AN AFRICAN AMERICAN PERSON DO NOT STAY HERE.Unfortunately I have to leave this review so that other as my self do not make the mistake and booka stay at this hotel property. I had a reservation for 3 days 2 night and immediately cut it short. I checked out the same day that I checkedin, I left for another hotel later that night. The service and respect from the staff here was so poor. My entire experience at the pullman hotel was surreal. I could not believe the treatment I received. I will never stay here again. It could even be understood that the minds of those that work are pullman are most colonized. I expected better. As I did not expect to be treated so poorly. I was very excited as this was my first time coming to Senegal but it is safe to say that I will not return.Again and I say this strongly, IF YOU ARE AN AFRICAN AMERICAN PERSON DO NOT STAY HERE AT THIS HOTEL. I mean this.Find somewhere else to stay. Senegal is a decent country and depending on where you are from the culture takes some getting used to as with most places.I may return to senegal in the future but let it be clear that the people speak for the country. There attitudes towards African American people is poor overall. And like most African culture its a classist society. For who is reading this : Do not let this stop you from visiting but just be prepared.To The Management Of The Pullman Hotel: elevate your service and be consistent with all visitors. The staff needs to be retrained on how to provide consistent service to people of all backgrounds and races. Also update the photos and information on the hotel website, as it is not congruent with the current state of the hotel and the services offered. Last but certainly not least pay for a better wireless router and service it’s terrible.
star Kiid Royaltii
I had a good time there
and I must mention Anne from the reception who truly impressed me. Everything about her sounds so genuine.
Thank you PULLMAN ❤️
starstarstarstarstar Dark Brown eyes
Espetacular hotel, nada a dizer...
starstarstarstarstar Valient (Pirata Travel)
Local de qualidade
starstarstarstar Carlos Escarigo
5 estrelas! Ambiente top e vista espetacular.
starstarstarstarstar Ivo Silva
Gostei muito do brunch ao Domingo. O acolhimento foi de 5 estrelaa, feito pela Rose, foi muito profissional e simpática.
starstarstarstarstar Bárbara Cazemajou
O luxo no seu início
starstarstarstar Adulai Jaló (Klabla)
👍🏾
starstarstarstarstar Vleidmir Edinardo
Excelente serviço, excelentes colaboradores. Bravo.
starstarstarstar Dimir Countinho Sampa
Classic comfort, love their huge ground floor lobby lounge, restaurant, indoor and outdoor bars and plenty of relaxing seating inside and out. Drinks with a friend and a nice Angus beef steak dinner. Staff services are
superb, nicest hotel in Dakar.
starstarstarstarstar Larry Marek
Nice hotel, good ambiance and views, which depends on the amount paid i.e. sea view costs more. Lots of rooms to host events and offsites, lovely rooms with great attention to details.
Some of the staff were amazing and helpful to needs and inquiries, others were just okay.
Service and attention to details in service can be improved.
Price-wise, it’s quite expensive as this is one of the best hotels in Dakar, so ensure you check the cost via their website or call their customer service
In total, it was a good experience.
starstarstar francisca Akhibi
I rarely write reviews but the staff are unresponsive and would have been good to know a few things ahead of choosing to stay herePetty thievery is accepted and nothing is done. They stole my wife's earpods from the restaurant andshopping bag from our room. They will not check the security cameras nor push housekeeping beyond a WhatsApp message to a group chatAlso as a black, African, English speaking person, expect racist microagressionsLastly- *NOT FIVE STAR*. As others have pointed out - more 3-star room and experience. Otherwise nice location in the middle of the city
star David Lemayian
Good Business hotel in an excellent location, central and overlooking the bay. Nice large pool and access to a small beach (sea is very cold though!) Rooms are large and well equipped, food is also very good but drinks and the breakfast option are too expensive in my view. Excellent WiFi. Very slow check-in, that should be improved!
starstarstarstar Grunz Pieper
Nice hookah and chill spot on week days for after work. The fish soup is good but need some tweaks to make it great. My best time there is definitely for brunch on Sunday, one of our favorite brunch spot hands down.
starstarstarstar Aminata Ka
I really like this hotel! The staff is nice and polite (especially Anne-Françoise from the reception), the architecture is gorgeous, the food is delicious and everything is very clean. Will come back again!
starstarstarstarstar Tottie Telfort
Hotel room is very comfortable and clean and nice. Staff is very cordial. Gerti and Anne were very friendly and warm. Loved the way they welcome guest. Restaurant is at very pleasant location, watching ocean andbirld flying around. Very happy to stay here
starstarstarstarstar Swarupa Deshpande
Muy bien
starstarstarstarstar Aissatou Dialli
We stayed here for two days on a recent visit to Dakar. Overall I’d say the experience is between a 3-4 star. The hotel location and lobby are perfect to explore the Plateau area of Dakar. It’s super convenient to walk around and explore. The Sunday brunch is also quite a scene and a great place to people watch and admire the amazing fashion of locals.The reason for the 4 stars is because the rooms are just not 5 star quality. We had a really great view but there were small little ants in the room that were attracted to food. Not a biggie but just something to be wary of. Also the bathroom just didn’t feel super clean. The shower drain also didn’t work so even with a 5 min shower the bathroom would pretty much flood.Overall it’s a 3.5 to 4 star experience. We also stayed at the Raddison Blu and preferred the hotel although the location of the Pullman is better.
starstarstarstar Moniza Masud
Un hotel muy agradable con una atención de su personal esquisita. La estancia ha sido una maravilla, volveremos seguro
starstarstarstar Sergio Rodríguez
Very clean and smiling staff
starstarstarstarstar Serkan Kıymetli
Pullman is a lovely place to be. The reception waiting room was something else so so attractive and comfortable.
starstarstarstarstar akinfolarin itunnu
Es un hotel encantador. Tuvimos un problema en la habitación y nos lo solucionaron rápidamente. La piscina es pequeña pero se puede ir a otra que tienen al lado del hotel. La comida y la atención excelente.
starstarstarstarstar Mavi Mayans
Magnífico hotel recién reformado. Habitaciones superamplias. La terraza tiene unas vistas impresionantes
starstarstarstarstar Antonio Luque
Me encanta pullman Dakar con una excelente atención del personal sobre todo de una chica que se llama Oumy. Una chica adorable.
starstarstarstarstar Aida Diop
Buen hotel en centro Dakar. Buen servicio. Seguridad. Accesible y buena comida. Recomendable para business
starstar Jose Borrwgo
Hotel en pleno Dakar que esta siendo reformado para mantener su categoría. Buen lugar para alojarse, las nuevas habitaciones están muy bien y la zona de la piscina muy bien cuidada. El restaurante es correcto. Los empleados son muy amables y educados.
starstarstarstar Andrés De La Hoz
Hola mi canto este hotel
starstarstarstar Osen N
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