The door to get into my room had to be manhandled to get it open. The rubber tub stopper had mold on it. The toilet wasn't clean. The bed was nice, but the blanket wasn't much and the mattress pad was dirty. There were no open electric plugs, the front desk workers were nice but unorganized. The breakfast was not worth eating, all of the food looked old. I paid 46 a night, but it should have been 25-35 a night. A porta para entrar no meu quarto teve que ser maltratada para abri-la. A tampa da banheira de borracha tinha mofo. O banheiro não estava limpo. A cama era boa, mas o cobertor não era muito e o colchão estava sujo. Não havia tomadas elétricas abertas, os funcionários da recepção eram bons, mas desorganizados. O café da manhã não valia a pena comer, toda a comida parecia velha. Paguei 46 por noite, mas deveria ter sido 25-35 por noite.
starstar Amos Gapp
The location is inconvenient, it is set behind another building and very difficult to find for taxi and rideshare drivers. Front staff was very rude when checking us in, and ran our card three times without asking, locking us out of our account. We also requested a room with a fridge and microwave, but did not receive one. The room is mediocre, not very visually appealing. Peeling wallpaper, a few bugs, etc. Continental breakfast is a smaller variety, but satisfactory. There doesn't seem to be concierge service. The elevator is almost too small to fit yourself and luggage. Overall not the worst place, but definitely would stay elsewhere. A localização é inconveniente, fica atrás de outro prédio e muito difícil de encontrar para motoristas de táxi e carona. A equipe da frente foi muito rude ao nos registrar e passou nosso cartão três vezes sem perguntar, bloqueando nossa conta. Também solicitamos um quarto com geladeira e micro-ondas, mas não recebemos. A sala é medíocre, não muito atraente visualmente. Papel de parede descascado, alguns insetos, etc. O café da manhã continental é uma variedade menor, mas satisfatória. Não parece haver serviço de concierge. O elevador é quase pequeno demais para caber você e sua bagagem. No geral, não é o pior lugar, mas definitivamente ficaria em outro lugar.
starstar Ria Perez
I've been getting rooms here for several months once a week on average and at first was satisfied. Lately not so much. Last night was the last straw we had been moved twice because our air didn't work and after that it still didn't work and the staff acted as if they had no interest in making it right. On top of it all I went to get ice from the one ice machine and it didn't work said "out of order" ! I left and will not be going back ever! Eu tenho recebido quartos aqui por vários meses, uma vez por semana, em média, e no início fiquei satisfeito. Ultimamente não muito. Ontem à noite foi a última gota que tínhamos sido transferidos duas vezes porque o nosso ar não funcionou e depois disso ainda não funcionou ea equipe agiu como se eles não tivessem interesse em fazer o certo. No topo de tudo eu fui para obter gelo da máquina de gelo e não funcionou disse "fora de ordem"! Saí e não vou voltar nunca!
star Chad Jornlin
Advertised airport shuttle but ended up costing more than the room itself. Still has smoking rooms which stink up the whole place. The carpets are gross and the air conditioner/heater is extremely noisy and spews out dirty air. Honestly can’t believe the standards of a hotel can be this low. I stayed in nicer places for cheaper in 3rd world countries Traslado do aeroporto anunciado, mas acabou custando mais do que o quarto em si. Ainda tem quartos para fumantes que fedem a todo o lugar. Os tapetes são nojentos e o ar condicionado/aquecedor é extremamente barulhento e expele ar sujo. Honestamente, não posso acreditar que os padrões de um hotel possam ser tão baixos. Eu fiquei em lugares mais agradáveis por mais barato em países do terceiro mundo
star Leah Cook
We arrived at 6:00 PM to our reservation. When we entered the room, it was nearly as hot inside as it was outside. The desk clerk said that it was "Mother Nature" but we soon established that the air conditioner would only blow cold air for a few minutes at a time. There was paint peeling from the ceiling, the advertised alarm clock was not plugged in nor was anything else. The mini fridge was bolted shut. When we complained to the clerk, we were given a new room and though it was still uncomfortably hot, it was bearable. The Winham customer service line said it would take a week to review our claim and possibly get a refund, so we really did not have a choice as we couldn't afford to get a room at a respectable hotel. When we arrived at the new room, there were beer cans strewn about the room as it had not been cleaned yet. Again, it was 6:00 PM. The cleaning crew was very nice to us and cleaned the room while we went out to dinner. We came back a few hours later and toughed it out through the night to sleep. The next day we stayed gone all day until midnight and came back to sleep. In the morning, my friend went to front desk to get more towels as we were only given 3. The desk clerk said, and I quote, "How am I supposed to know where the maids keep the towels?" So we left without showering. I can assure you that I will never stay at another Windham run hotel again. My friend is a platinum member and to see the way he was treated when calling to get the situation resolved left me feeling disgusted. Just an overall appalling experience. Chegamos às 6:00 da tarde para a nossa reserva. Quando entramos na sala, estava quase tão quente lá dentro quanto fora. O recepcionista disse que era "Mãe Natureza", mas logo estabelecemos que o ar-condicionado só soprava ar frio por alguns minutos de cada vez. Houve pintura descascando do teto, o despertador anunciado não estava ligado nem era qualquer outra coisa. O frigobar foi aparafusado. Quando reclamamos com o funcionário, nos foi dado um novo quarto e, embora ainda era desconfortavelmente quente, era suportável. A linha de atendimento ao cliente da Winham disse que levaria uma semana para revisar nossa reivindicação e possivelmente obter um reembolso, assim nós realmente não tivemos uma escolha como nós não pudemos dispor adquirir um quarto em um hotel respeitável. Quando chegamos ao novo quarto, havia latas de cerveja espalhadas pelo quarto, uma vez que ainda não tinham sido limpas. Mais uma vez, eram 6:00 da tarde. A equipe de limpeza foi muito bom para nós e limpa o quarto enquanto saímos para jantar. Nós voltamos algumas horas depois e duramos durante a noite para dormir. No dia seguinte ficamos todos os dias até a meia-noite e voltamos a dormir. Na parte da manhã, meu amigo foi para a recepção para obter mais toalhas como estávamos apenas 3. O recepcionista disse, e eu cito: "Como eu deveria saber onde as empregadas mantêm as toalhas?" Então saímos sem tomar banho. Posso assegurar-lhe que nunca mais ficarei em outro hotel da Windham. Meu amigo é um membro de platina e para ver a maneira como ele foi tratado quando ligar para resolver a situação me deixou enojada. Apenas uma experiência terrível em geral.
star Nathaniel Riley
I stayed here for 11 days, so got to know the place quite well. The rooms were clean and tidy, the staff were polite (although depending on who was on shift the helpfulness varied). The continental breakfast was adequate to start the day, two types of small muffins, several types of fresh bagels, selection of fruit and a couple of types of cereals. There is coffee / orange /apple juice available all day. The hotel itself was very quiet, no issue with any noise (other than the freeway outside), even when it was busy, which tends to be on a Friday / Saturday night. Plenty of parking space and several Gas stations in easy walking distance, the nearest of which serves a large range of wine and beers at a reasonable price. Fiquei aqui por 11 dias, então conheci o lugar muito bem. Os quartos eram limpos e arrumados, a equipe foi educada (embora dependendo de quem estava no turno a disponibilidade variada). O café-da-manhã continental foi adequado para começar o dia, dois tipos de pequenos muffins, vários tipos de bagels frescos, seleção de frutas e alguns tipos de cereais. Há café / laranja / suco de maçã disponível o dia todo. O hotel em si era muito tranquilo, nenhum problema com qualquer ruído (além da rodovia externa), mesmo quando estava ocupado, o que tende a ser em uma sexta-feira / sábado à noite. Muito espaço de estacionamento e vários postos de gasolina a uma curta distância, o mais próximo serve uma grande variedade de vinhos e cervejas a um preço razoável.
starstarstarstar Gazarhya
If they had no stars that is what this place would be, horrible service! The hotel is mediocrely being remodeled. The bathroom was dirty with feces on the toilet, after telling the housekeeper, she took some toilet paper, ran it under the water and rubbed it off, and said it was fine. I was so disgusted! After countless effort trying to communicate with her, she was not understanding me and we did our own cleaning since we were in town for a funeral. At the end we checked out, they were refusing to give us a receipt. Mind you its 3am, no one else is needing help and the front desk clerk was rude, unwilling to help or give us a receipt. After going back and forth with her, she finally slammed it down on the desk for me. We will NEVER be back again nor recommend ANYONE to stay. Stay away! Se eles não tivessem estrelas que é o que este lugar seria, serviço horrível! O hotel está sendo reformado medíocremente. O banheiro estava sujo com fezes no vaso sanitário, depois de avisar a governanta, ela pegou um papel higiênico, passou debaixo d'água e esfregou, e disse que estava tudo bem. Eu estava tão revoltado! Depois de incontáveis esforços tentando me comunicar com ela, ela não estava me entendendo e fizemos nossa própria limpeza, já que estávamos na cidade para um funeral. No final do check-out, eles se recusaram a nos dar um recibo. Lembre-se de que são 3 da manhã, ninguém mais precisa de ajuda e o funcionário da recepção foi rude, sem vontade de ajudar ou nos dar um recibo. Depois de ir e voltar com ela, ela finalmente bateu na mesa para mim. Nós NUNCA voltaremos novamente nem recomendamos NINGUÉM para ficar. Ficar longe!
star Jessica Gomez
Horrible, stay away. Indian lady was so rude. She declined my card twice. Farted while I was checking in. Then is rude to a person staying there already, telling him he couldn’t hang out in the waiting area in reception. The smell of the hallway and being hot makes it a walk through hell. Bathroom tub was nasty, it had someone’s Hair in the drain and the door wouldn’t shut. Breakfast was horrible. Coffee tasted horrible they only offer toast, poorly made coffee, cereal and mini muffins, not lying. Then an elderly Indian man was roaming the dining area and hallways!!! . My first choice for hotel was days inn but they were booked :( never returning. Horrível, fique longe. A senhora indiana foi tão rude. Ela recusou meu cartão duas vezes. Peidou enquanto eu fazia o check-in. Então é rude com uma pessoa que já estava lá, dizendo que ele não poderia ficar na área de espera da recepção. O cheiro do corredor e o calor faz com que seja um passeio pelo inferno. A banheira do banheiro era desagradável, tinha o cabelo de alguém no ralo e a porta não fechava. O café da manhã era horrível. O gosto do café é horrível, eles só oferecem torradas, café mal feito, cereais e mini muffins, sem mentir. Então, um idoso indiano estava perambulando pela sala de jantar e pelos corredores! . Minha primeira escolha de hotel foi o days inn, mas eles foram reservados: (nunca voltam.
star Gabriela Rodriguez
Excelente y bonito lugar muy limpio by buen servicio
starstarstarstarstar Herlinda Estrada
Pésima atención.. reserve una habitación y me la cobraron al doble
star Javier De Leon
Pesimo servicio la mujer India recepcionista tiene la pesima actitud fue muy mala decision Howard Johnson put attention in your personal Indian lady it's so rude any star never back again
star Miranda Flores
Pésimo servicio!! Teniamos una reserva que no fue respetada la.mujer de la recepción fue grosera y altanera. Mi familia se quedo sin habitacion y ya era bastante noche y traiamos niños
star Lilibeth Chavez Flores
Horrible, stay away. Indian lady was so rude. She declined my card twice. Farted while I was checking in. Then is rude to a person staying there already, telling him he couldn’t hang out in the waiting area in reception. The smell of the hallway and being hot makes it a walk through hell. Bathroom tub was nasty, it had someone’s Hair in the drain and the door wouldn’t shut. Breakfast was horrible. Coffee tasted horrible they only offer toast, poorly made coffee, cereal and mini muffins, not lying. Then an elderly Indian man was roaming the dining area and hallways!!! . My first choice for hotel was days inn but they were booked :( never returning.
star Gabriela Rodriguez
If they had no stars that is what this place would be, horrible service! The hotel is mediocrely being remodeled. The bathroom was dirty with feces on the toilet, after telling the housekeeper, she took some toilet paper, ran it under the water and rubbed it off, and said it was fine. I was so disgusted! After countless effort trying to communicate with her, she was not understanding me and we did our own cleaning since we were in town for a funeral. At the end we checked out, they were refusing to give us a receipt. Mind you its 3am, no one else is needing help and the front desk clerk was rude, unwilling to help or give us a receipt. After going back and forth with her, she finally slammed it down on the desk for me. We will NEVER be back again nor recommend ANYONE to stay. Stay away!
star Jessica Gomez
El peor hotel que se imaginen!1️⃣Nos hicieron problema con la tarjeta de crédito cobrándonos dobles y le echaron la culpa al banco siendo error de ellos. 2️⃣Para colmo nos dieron una habitación de fumadores totalmente apestosa sabiendo que tenemos dos bebés recién nacidos. 3️⃣Hay que pagar por tener una heladera en las habitación 🤔🙄 4️⃣Otras de las terribles experiencias que viví en ese hotelucho es que no tienen planta eléctrica y con mis dos bebés tuve que salir rápido por las escaleras de emergencia 🚨 porque es tan apestoso que casi me ahogo por la falta de aire. NO LO RECOMIENDO!!!!!!
star Maria Jose Moya
I've been getting rooms here for several months once a week on average and at first was satisfied. Lately not so much. Last night was the last straw we had been moved twice because our air didn't work and after that it still didn't work and the staff acted as if they had no interest in making it right. On top of it all I went to get ice from the one ice machine and it didn't work said "out of order" ! I left and will not be going back ever!
star Chad Jornlin
Advertised airport shuttle but ended up costing more than the room itself. Still has smoking rooms which stink up the whole place. The carpets are gross and the air conditioner/heater is extremely noisy and spews out dirty air. Honestly can’t believe the standards of a hotel can be this low. I stayed in nicer places for cheaper in 3rd world countries
star Leah Cook
We arrived at 6:00 PM to our reservation. When we entered the room, it was nearly as hot inside as it was outside. The desk clerk said that it was "Mother Nature" but we soon established that the air conditioner would only blow cold air for a few minutes at a time. There was paint peeling from the ceiling, the advertised alarm clock was not plugged in nor was anything else. The mini fridge was bolted shut. When we complained to the clerk, we were given a new room and though it was still uncomfortably hot, it was bearable. The Winham customer service line said it would take a week to review our claim and possibly get a refund, so we really did not have a choice as we couldn't afford to get a room at a respectable hotel. When we arrived at the new room, there were beer cans strewn about the room as it had not been cleaned yet. Again, it was 6:00 PM. The cleaning crew was very nice to us and cleaned the room while we went out to dinner. We came back a few hours later and toughed it out through the night to sleep. The next day we stayed gone all day until midnight and came back to sleep. In the morning, my friend went to front desk to get more towels as we were only given 3. The desk clerk said, and I quote, "How am I supposed to know where the maids keep the towels?" So we left without showering. I can assure you that I will never stay at another Windham run hotel again. My friend is a platinum member and to see the way he was treated when calling to get the situation resolved left me feeling disgusted. Just an overall appalling experience.
star Nathaniel Riley
I stayed here for 11 days, so got to know the place quite well. The rooms were clean and tidy, the staff were polite (although depending on who was on shift the helpfulness varied). The continental breakfast was adequate to start the day, two types of small muffins, several types of fresh bagels, selection of fruit and a couple of types of cereals.
There is coffee / orange /apple juice available all day.
The hotel itself was very quiet, no issue with any noise (other than the freeway outside), even when it was busy, which tends to be on a Friday / Saturday night.
Plenty of parking space and several Gas stations in easy walking distance, the nearest of which serves a large range of wine and beers at a reasonable price.
starstarstarstar Gazarhya
Muy mal hotel, nunca vayan además está super lejos del Downtown
star Carlos Navas
Pésima atención, demasiado lentala atención en recepción más de 1 hora para que me atendieran, la chica primero atiende el teléfono y cuando puede a quien está aquí, se acumularon más de 10 clientes intentando obtener una habitación, no lo recomiendo para nada, pésima experiencia.
star Ledclaudia Velez
Instalaciones sucias, el desayuno es pésimo y la comida es vieja.Pésima actitud de recepcionistas (poca cortésia).La ventaja es que queda a 15 minutos del aeropuerto O'Hare. Es buena opción si solo llegas a dormir para tomar un vuelo al siguiente día temprano, evitas el tráfico de Chicago.
starstar Rex Catman
The location is inconvenient, it is set behind another building and very difficult to find for taxi and rideshare drivers. Front staff was very rude when checking us in, and ran our card three times without asking, locking us out of our account. We also requested a room with a fridge and microwave, but did not receive one. The room is mediocre, not very visually appealing. Peeling wallpaper, a few bugs, etc. Continental breakfast is a smaller variety, but satisfactory. There doesn't seem to be concierge service. The elevator is almost too small to fit yourself and luggage. Overall not the worst place, but definitely would stay elsewhere.
starstar Ria Perez
The door to get into my room had to be manhandled to get it open. The rubber tub stopper had mold on it. The toilet wasn't clean. The bed was nice, but the blanket wasn't much and the mattress pad was dirty. There were no open electric plugs, the front desk workers were nice but unorganized. The breakfast was not worth eating, all of the food looked old. I paid 46 a night, but it should have been 25-35 a night.
starstar Amos Gapp
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