Fui roubado no quarto do hotel. Não fizeram nada pra resolver o problema. Enfim, experiência péssima
star Caio Omena
O lobby é bom. Na verdade, o visual do hotel por dentro é bom. Os quartos estão desatualizados. O elevador é pequeno. A equipe da recepção era agradável. A gerente geral Mickie ... nem tanto e ela não responde quando você tenta se conectar com ela.Mas ... o hotel cheira a mofo e água parada. Definitivamente não vale o dinheiro. Eles têm desumidificadores nos quartos por causa da umidade, mas o cheiro é terrível. Não é seguro. Eu não deixaria um cachorro selvagem dormir em um desses quartos.Não faça isso.
star Ricaa Ric
The lobby is nice. Actually the look of the hotel on the inside is nice. The rooms are outdated. The elevator is small. The front desk staff were pleasant. The General Manager Mickie... not so much and she doesn't respond when you try to connect with her.
But... the hotel smells like mildew and old standing water. It's definitely not worth the money. They have dehumidifiers in rooms because of the moisture but the smell is terrible. It's not safe. I wouldn't let a wild dog sleep in one of those rooms.
Don't do it.
star Ricaa Ric
Havia obras em todo o hotel e muito difícil encontrar o hotel em geral. Não há estacionamento na propriedade e é oferecido a você um estacionamento fora da propriedade por US $ 40 por dia ou você tem que encontrar em outro lugar. Ao entrarmos pela primeira vez em nosso quarto, imediatamente notamos a infestação de formigas por toda a cômoda e no café. Eles trocaram nossos quartos, mas não ofereceram nada pelo inconveniente. No dia seguinte, os alarmes de incêndio dispararam a cada 10 minutos. Muito alto e não relaxante. Meu grupo e eu ficamos presos no elevador quando havia obras em andamento em todo o hotel e NÃO fomos avisados de que o elevador estava sendo reformado. Sem sinal nem nada. Tive que apertar o botão de 'ajuda' ou quem sabe quanto tempo teríamos ficado presos lá. Novamente, nunca foi oferecido nada pelo inconveniente. Não recomendo ficar aqui.
star McKinsay Williams
Banheiro muito pequeno. Café indisponível pat 10 horas. O quarto não tinha cofre. Sem serviço de quarto. Primeira e última vez, nesta vida, para visitar. O colchão era confortável.Excelente atendimento ao cliente.
starstar Faye Chenier-White
Eu já fiquei neste hotel em várias ocasiões agora. É uma joia tranquila, escondida em uma área conveniente, a uma curta caminhada da praia, cafés e Walgreens. A equipe é simplesmente INCRÍVEL e é por isso que eu volto. Nicole é o maior patrimônio desta empresa! Do jeito que ela lida com tudo, pensei que ela fosse a gerente geral do hotel. Outra grande Miss Mickie é outro deleite! Ela é tão amigável e profissional! Todos os funcionários são simpáticos e prestativos e são assim, de forma consistente. Não posso falar o suficiente do hotel em geral, funcionários e hospitalidade. Esta é sempre uma ótima experiência e estou ansioso para voltar. Obrigado a todos!
starstarstarstarstar V J
Todo bien!
starstarstarstarstar Hans Pflucker
Lugar limpio, terraza agradable, lo malo es q no hay servicio a la habitaciónpero de resto todo genial
starstarstarstar Yxis Granada
Good location, the lobby and rooftop are very welcoming. There’s a really nice breakfast, and the stuff is super kind and helpful! Great customer service!
starstarstarstarstar Oryan De paz
You won't be disappointed @ Venezia Hotel ! Great location , parking nearby, the staff very professional, breakfast included and the rooms are on point. I think is one of the best hotels around comparing theservice ,quality & price . This hotel is worth every single penny!
starstarstarstarstar M Mishu
I've stayed at this hotel on multiple occasions now. It's a quiet gem, hidden in a convenient area, with a short walk to the beach, cafes and Walgreens. The staff is simply AMAZING and that's why I return. Nicole is the greatest asset to this company! The way she handles everything, I thought she was the General Manager of the hotel. Another great Miss Mickie is another treat! She's so friendly and professional! All of the staff is friendly and helpful and they are this way, consistently. I cannot speak highly enough of the overall hotel, staff and hospitality. This is always a great experience and I look forward to returning. Thank you all!
starstarstarstarstar V J
There was construction going all around the hotel and very difficult to find the hotel in general. There is no parking on property and you are offered either a parking lot off property for $40 a day or you had to find it yourself elsewhere. When first entering our room we instantly noticed the infestation of ants all over the dresser and all into the coffee. They did switch our rooms but didn’t offer anything for the inconvenience. The next day, the fire alarms were going off about every 10 minutes. Very loud and not relaxing. My group and I got STUCK in the elevator when there was construction going on all in and around the hotel and was NOT notified that the elevator was being worked on. No sign or anything. Had to press the ‘help’ button or else who knows how long we would have been trapped in there. Again, was never offered anything for the inconvenience. Don’t recommend staying here.
star McKinsay Williams
Bathroom too small. Coffee unavailable pat 10 am. Room had no safe. No room service. First and last time, in this lifetime, to visit. The mattress was comfortable.
Excellent customer service.
starstar Faye Chenier-White
Es un hotel exquisito! Personal amable y muy profesional. Habitaciones espaciosas y con excelente distribución. Impecablemente limpio. Gracias a todos por ser parte de nuestras hermosas vacaciones!It is an exquisite hotel! Friendly and very professional staff. Spacious rooms with excellent distribution. Spotlessly clean. Thank you all for being part of our beautiful vacations!
starstarstarstarstar Maite Urreiztieta
Depois de uma experiência horrível em outro hotel (O Hotel Catalina. Evite a todo custo!), Viemos aqui para uma noite desesperadamente precisando de um lugar para ficar e eles foram TÃO ÓTIMOS! Johnathan, que trabalhava no turno da noite, foi tão legal e o resto da equipe do hotel foi ótimo também. A vibração e a estética são super legais e cheira muito bem, se isso importa. Eu com certeza ficaria de novo! Obrigado Venezia !!
starstarstarstarstar Tahira Smith
After a horrible experience at another hotel (The Catalina Hotel. Avoid at all costs!), we came here for a night just in desperate need of a place to stay and they were SO GREAT! Johnathan, who worked the night shift, was so nice and the rest of the hotel staff was great too. The vibe and aesthetic is super cool and it smells really nice, if that matters. I would definitely stay again! Thanks Venezia!!
starstarstarstarstar Tahira Smith
Me encantó. Muy amables todos. Muy limpio y tranquilo.
starstarstarstarstar Fernanda Trossero
Este hotel es muy malo, tardaron más de media en darnos nuestra habitación, dice desayuno incluido y es solo café y un pan super pequeño, no hay nada de interés cerca, ni restaurantes, ni farmacias, absolutamente nada. No lo recomiendo en lo absoluto.
star •Daniel Luna•
En mi estadía de cinco días: -hasta el cuarto día nos limpiaron la habitación, no nos pusieron más shampoo, jabón, ni papel higiénico. Tuvimos que ir a pedir o comprar por fuera. -Tardaron media hora en darme mi habitación después de hacer el check-in. -El desayuno de éste hotel consiste solamente en pan y algo para beber. -Las habitaciones son muy pequeñas y la televisión no tiene Netflix. -Dado que los alrededores llevan meses en construcción, pedir comida a domicilio fué muy difícil. No nos aceptaban la orden, la cancelaban, llegaba más de una hora después y fría. Ésto no es culpa de hotel pero es algo a tomarse en cuenta si deciden hospedarse por esa zona. Sinceramente no buscaría quedarme nuevamente en éste hotel, o sería una de mis últimas opciones.
star Isabel Zavala
Muy lindo hotel. Excelente atención de Catherine en el desayuno.
starstarstarstar Marcelo Morales
Céntrico hotel al norte de Miami. Habitaciones confortables, limpias y con vista al lago. Solo desayunos
starstarstarstar Adriana Rodriguez
Olá eu sou Flávia Silva , gostei de tudo, mas quero destacar o pessoal : Daniela, Camilo e José! Três pessoas muito bem treinadas para lidar com os turistas!
starstarstarstar Flávia Trindade Silva
Awesome cheap food. If you’re looking for an affordable place with a good atmosphere this is all you. Can’t wait to come back.
starstarstarstarstar Mallory Swift
Spent Valentine's week in Miami and this was our favorite place! We ate here 3 times for dinner and once for breakfast. The food is so delicious, the service could be a little better but the staff was very friendly. One negative thing is that we noticed on the third visit that gratuity was already added to the check. We had not payed close attention the prior visits but to our surprise it was not added on to the bill on the fourth visit. Thought is It was funny because it was the third visit that we had "bad" service.
Hopefully going back in June and we will be making a few stops here.
starstarstarstarstar Monique Farabaugh
Best pizza and wings In Miami Beach. Full bar, great ambiance and service. Highly recommend for the quality and service. Special thanks to Jenny for the special service.
starstarstarstarstar nolydental
Very unic design for a Boutique hotel. So different and comfortable .
starstarstarstarstar avi Kramer
It's a brand new hotel as of January 2020. Great design and attentive customer service makes it such a gem. It's located a couple of blocks away from the beach. Everything is so amazing about this place. Also it's far enough from the craziness of the South Beach but close enough to anything one would need in a walking distance.
starstarstarstarstar Vadim Oss
Amazing hotel, the most comfortable beds I've ever slept in, loved every second of my weekend stay.
starstarstarstarstar Ashram Koomarsingh
It's a beautiful hotel which is brand new.
The beds are extremely comfortable, and the pillows are great. Our room was beautiful.
The staff is really nice, and such a pleasure to deal with. They're all so friendly.
The
starstarstarstarstar Joshua Pomerantz
OMG, Astonishing! The hotel all is brand new. The room I had was a Venezia King Studio, and I loved it. The pillows are supreme! Customer service and all people working there make the hotel such as great place to be while visiting the beautiful Miami Beach.
starstarstarstarstar Luis Suarez
I don’t know how this place has the ratings that it does bc this was by far the best experience coming to Miami! We literally ate here EVERY single day and one time twice a day! The food is on point and seasoned well and the long islands were great and the cheapest we’ve had here! The wings are small like we like them fried extra crispy all flats ! We Ate those with every thing we ordered. Definitely will be coming back here when visiting Miami.
starstarstarstarstar Tez Parker
Me and my partner went to this restaurant 3 times as it was very nice, first night we went , I had got a steak which was lovely with fries and salad, my partner had got a Alfredo pasta with chicken and she loved every bit of it!
Our second visit was for the breakfast and we had great service! Also their cafe lattee was amazing! Will highly recommend.
Third visit I had a BBQ chicken pizza which was amazingly good! I could put that pizza at my top list. My partner then had the steak and was cooked to her liking which was just right!
Overall we had good service even when it was busy , the young gentlemen (JD) who served us, was quick also our food arrived at a good time. We highly recommend anyone who is visiting Miami to try this restaurant because their menu has many options.
Will recommend to family and friends!
Thanks.
starstarstarstarstar Billy Davies
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