Very nice friendly staff! Rooms are amazing, and they made sure we had excellent experience as a family.
starstarstarstarstar Hemanshu Shah
Overall we had a good experience in this hotel. Exceptional customer service by the employees. Room was clean and comfy. There was AC, but we didn't need to use it since the structure was keeping us cool. The breakfast was decent and everything was fresh.
starstarstarstar Rober A
This is an amazing hotel located a short walk from the Gerome town centre. It has great views of the valley. The hotel has all the amenities you will need for your stay. The rooms were comfortable and ours had a jacuzzi too. The rooms are all cave suites and very unique.
The staff at the hotel are super friendly. They went out of their way to help us. In fact they arranged a breakfast at 6:30 in the morning as we were checking out earlier. We ended up extending the stay for another day with them. The service is exceptional.
starstarstarstarstar Vikrant Kumbhar
Friendly staff at reservation office. They always greet us with a smile. We left ipad in one of the room and they send it back to us! They were really helpful. I wish I can give back something to them. The family room was spacious with 4 bed, on the other room we have a small leak on ceiling of my room due to snow melting and it was natural as we stay inside the cave, staff give me extra towel to drain the leaking drop from the ceiling. Breakfast was good but the staff at their restaurant does not smile at all, she looked unhappy. I hope she was okay. At the last day of our stay my mom give her some tip and she finally smiled. Glad that we made her day. I would like to stay there again someday
starstarstarstarstar Robbi Akbari
Perfect location on top of the hill with very nice view of the town. You can find parking on the street in front. Most of the hotel is inside real cave. We had two rooms. Both were clean and equipped with nice ethno style furniture. Good breakfast. Polite English speaking personal. One downside is that the smoke of the chimney for heating water sometimes comes to the nice area with the view and some times the canals of the toilets might smell depending on weather and air pressure.
starstarstarstarstar Samer Hilan
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