As a New Yorker that enjoys escaping the cold winters, Miami is a frequent destination for me. This was my first time at Nobu and I must say, we had a great experience staying here this past December. The staff was very helpful and welcoming, from check-in, the bellhops assisting with the luggage and the rest of the staff throughout the overall stay. Rooms were modern and clean. The turndown service was also on point - I feel like every time we left our room we came back to a freshly made room. We will certainly stay again.
starstarstarstarstar Alban
Beautiful hotel, would absolutely recommend. The inside of the lobby has this delightful aroma, that I absolutely loved! Pool side service was great, food and drinks were delicious. We booked the King Corner Suite, absolutely gorgeous. Stunning views. Can’t wait to come back to this property!
starstarstarstarstar J. Gray
It was just okay. Large pools and lively nightlife. The room itself was very average with dated and dingy decor. Mini bar in the room. A safe. Only 1 robe. The bed was comfortable. Service was friendly but not outstanding or particularly accommodating. The location wasn't convenient to restaurants or the beach. For the price, I wouldn't stay here again.
starstarstar Google Contributor
I recently stayed at Nobu Hotel Miami Beach and it was beyond my expectations. Chamise did everything in her power to make my daughter‘s sweet 16 trip most memorable. She sent up to the room balloons, a fruit platter and a card signed by the employees. It was beyond sweet. Every time I called down to the front desk they immediately sent whatever I was requesting right up to the room. At the pool every day they served the guests complementary fruit and alcoholic beverages. It was truly one of my best days at Miami Beach. I would recommend this hotel 100 times over to anyone that’s considering it. Thanks Nobu for making our trip most memorable!!
starstarstarstarstar Riki Wolf
Nice and modern. The signature “Nobu” restaurant being available for room service and to order items at the bar elevates the dining experience. Fitness center has a decent amount of equipment as well. Great hotel but a little overpriced given the full value scene. Values my only 7/10 but 9/10 or higher on everything else
starstarstarstarstar Omer Abbasi
O lobby art déco e estilo contemporâneo é tão bonito. Atmosfera sofisticada com destaque para o restaurante Nobu. A área da piscina é tão bonita com vista para o oceano. Um dos meus hotéis favoritos em Miami.
starstarstarstarstar Marcia Braga
No momento do check-in, tive problemas com a equipe. O quarto era uma piada, eles não podiam acomodar a mim e minha mãe apenas em um quarto "king" que era do tamanho da minha lavanderia. Perda de tempo e energia, com certeza nunca mais voltará aqui. “Nobu” que piada… Melhor ficar com o ONE HOTEL, pelo menos eles fazem jus ao seu nome
star Liebl Alfred
Fantástico público diferenciado !
starstarstarstarstar Claudia Freire
Fácil acesso ,Recepção 💁🏼♀️ boa .. manobrista, maletero, hotel cheio... ➕Varios elevadores, super pratico! ➕Área de apartamentossúper zen!Clean!Prohibido fumar 🚭 nos corredores e nos quartos... ➕quarto limpoimpecável, cama super fofa bem no estilo americano.( “ aí vc pensa quero sair...mas posso ficaraqui nessa cama sem problemas” rsrsrs...!) ➕ A ducha 🚿 uma maravilha também. Roupão e toalhas varios tamanhos , ➕Secador de cabelo de gente grande rsrsrs! ! ➕ Carregador USB en varios lugares. ➕➖*cafe da manhã incluído ➖ mas tinha fila para asmesas. ➕Suco de laranja delicioso. ➖Café nem tanto ( longo tipo americano pra quem gosta!) ➕mas os pães e as tortas e as frutas frescas lindas doces ... ➖o único que foi incrível que estava incluído taxa de resortsmas na hora de descer pra praia aquele sol ☀️ a pinotinha que Pagar o aluguel do guarda SOL.( ninguém merece !) ➕➖piscinas cheias As cadeiras também ➕ tinha até uma iguana 🦎. Recomendo pra experiência. 😘
starstarstarstar Pathy Castro
Sempre uma opção agradável este hotel, o lobby é muito bacana e é sempre tem um astral alegre e divertido. O bar é excelente com bebidas muito bem preparadas ! Também vale destacar o excelente café da manhã e o restaurante!
starstarstarstar Ingrid Stemmer
Fell short of expectations. For the price and the 5 star resort, it could have been better. Pool service was shoddy, repeated requests for room services like pillows and towels (I had to wait the next day), and up to 10 minutes on hold to get to guest services. One of the hotel workers raiding my room to take inventory of the minibar, the only thing they seemed to be on top of (of course for their benefit). Otherwise, the room was cleanly, well designed.
starstarstarstar S. Reed Stamler
The hotel & rooms are nice, the service spotty at best. Front reception were courteous but way understaffed only 3 desk clerks and checkin area for Nobu side of the property is badly situated right by the front entrance with limited seating which makes lining up there not a comfortable experience and traffic gets blocked. No robes or slippers in the room. Tried calling front desk at 5pm and no one answered the phone after multiple tries I gave up trying. Poolside service was horrendous waitress gave us a menu but didn't return to ask what we would like to order for over an hour even though she was attending to others at the pool multiple times. For a 5 star resort property in this price range the experience falls way short. Not worth the price.
starstarstar Air Z
Upon checking in I had problem with the staff. The room was a joke, They couldn’t accommodate me and my Mom only in a “king” room that was the size of my laundry room. Waste of time and energy, never coming here again for sure. “Nobu” what a joke… Better stick with the ONE HOTEL, at least they live up to their name
star Liebl Alfred
The lobby art deco and contemporary style is so beautiful. Sophisticated atmosphere specially Nobu restaurant. The pool area is so beautiful overlooking the ocean. One of my favorites hotel in Miami.
starstarstarstarstar Marcia Braga
Excelente. O quarto é muito bom. A seção de praia privada é muito limpa e os funcionários são muito gentis ❤
starstarstarstarstar SH Shin
Excellent. Room is very good. Private beach section is very clean and staff is so kindness ❤
starstarstarstarstar SH Shin
Nossa estadia foi perfeita. O quarto era limpo e moderno. A vista é de tirar o fôlego. Era o aniversário da minha esposa e o hotel nos enviou um bolo de chocolate grátis para o nosso quarto! Obrigado! Eu definitivamente recomendo.
starstarstarstarstar Beholder Media
Me gusta
starstarstarstar Felix Santana
My stay started being great, until i cane to the room, The TV! was old. no way to reproduce what i wanted, made me feel bored at the stay, they need to upgrade the services that the assure the offer online. I would give it a 4/10 Need work.
starstar Mia Villavicencio
Our stay was perfect. The room was clean and modern. The view is breathtaking. It was my wife's birthday and the hotel sent us a free chocolate cake to our room! Thank you! I would definitely recommend.
starstarstarstarstar Beholder Media
O Nobu Hotel não era apenas cinco estrelas. Duas experiências se destacam em particular. Primeiro, foram prometidos três pools, mais um pool somente Nobu. Isso nos foi dito no momento do check-in. Naquele mesmo dia, fomos verificar a piscina do Nobu. Foi fechado para reformas. Fomos para a área geral da piscina Eden Roc. A banheira estava quebrada. A piscina em si era barulhenta e as crianças nos espirraram. Isso nunca aconteceu comigo no restaurante Nobu, então fiquei desapontado com o que aconteceu no Nobu Hotel.Em segundo lugar, pedimos a Hana, o concierge, ajuda para fazer uma reserva para o jantar. Dissemos a ela um lugar que nos foi recomendado. Ela pesquisou no Google e disse que estava reservado. Pedimos uma recomendação. Ela sugeriu um lugar que era, em suas próprias palavras, "ainda mais exclusivo", e que estava reservado. Sua sugestão? Pule o jantar e tome um brunch no dia seguinte. Nós nos afastamos e encontramos nossa própria reserva.Houve muitos destaques, no entanto. A área de sauna do spa era muito relaxante. A recepção e um café foram excelentes. O bar do saguão pode ter sido meu lugar favorito na cidade. E a piscina comidas e bebidas eram excelentes, com um serviço muito amigável.
starstar Tom Gerrity
El servicio es muy malo en la recepción
starstarstar Alan Alvarado
A pleasant hotel, nicely decorated with a Japanese theme. Nice big bathroom. But I got a really good deal on a room. If I had paid full price, not worth it.
starstarstarstar Lila Rieber
The Nobu Hotel was just not up to the five star standard. Two experiences stand out in particular. First, we were promised three pool, plus a Nobu-only pool. This was told to us at check-in. That same day, we went to check out the Nobu pool. It was closed for renovations. We went to the general Eden Roc pool area. The jot tub was broken. The pool itself was loud and kids splashed us. This has never happened to me at Nobu the restaurant so I was disappointed it happened at the Nobu Hotel.
Second, we asked Hana the concierge for help getting a dinner reservation. We told her a place that was recommended to us. She googled it and said it was booked. We asked for a recommendation. She suggested a place that was, in her own words, "even more exclusive," and that was booked to. Her suggestion? Skip dinner and just get brunch the next day. We walked away and found our own reservation.
There were a lot of highlights, though. The sauna area of the spa was very relaxing. The front desk and cafe were excellent. The lobby bar might have been my favorite spot in town. And the pool food and drinks were excellent, with very friendly service.
starstar Tom Gerrity
Es un disparate de atencion que recibimos pÉsimo el servicio de ustedes y no existe privacidad por parte de sus empleados al ingresar a una habitacion privada.. muy mal servicio y la calidad no es de 5 estrellas.
star Dj Victman
Based on service we received this is NOT 5 star hotel. I can't even call it 4 star! I wish I read the review before booking this hotel I had plenty other options. So the very first bad sign was when valet boy ran to luxurious car totally ignoring us even though we were first in line. I felt offended (please contact me I will provide date and time, so you can check the records). Later same night we went to Nobu restaurant, which is OVERPRICED for no reason. The food was mediocre, and the waitress wasn't pleasant at all due to him being aggressive to sell us expensive meal and drinks. I could feel the pressure, all I wanted is finish the dinner and leave. Also, I paid $40 for resort fee, but apparently to get umbrella at the beach there is additional $30 per day…. ughhhAlso, last day our room keys didn’t work to get to the room and amenities and I had to go to lobby 3 times. I can go on and on and on. I’m giving extra point for clean room, to Antonio (beach waitress) and to FD for letting us check out later. Thank you
starstar Bota Kenes
Precioso hotel y el restaurante increíble, el Sushi es una maravilla
starstarstarstarstar Martha Isabel Gonzz
Excelente hotel. excelente atenciÓn de todo el personal
starstarstarstarstar Alexandra Rivera
Este lugar es bonito pero la limpiesa de los cuartos no sirve estube 4 noche y nunca limpiaron el cuarto
star ever benitez Benitez
Excelente!! Me gusto mucho, sus cuartos lindos y bien limpios. La comida y bebida buenisimas, sus areas de recreación son comfortables y acogedoras, el Mar con oleaje suave lo mejor para bañarse. Un lugar espectacular. Gracias.
starstarstarstarstar Rubi Rodriguez
Buen hotel. El frigobar vacío.
starstarstarstarstar Marta Caceres
a minute ago
We visited this Hotel for a convention in November 2019. We booked 5 rooms for our employees.
We had to call more then 12 times with hours on the phone just to get booking straight with our employees names on the rooms. Crazy NO Service!!!
After paying for the Multiple Rooms up front 3 weeks earlier when our employees arrived they only had us booked for 1 night instead of 2 nights.
As well as no rooms were ready and it’s Now 5:00 O’clock!!!!
They soon said about 5:30 that one of the 5 rooms were available. But unfortunately they couldn’t give us a key as the key machine was down.
It took until 6:30 before A manager finally got involved and arranged the other rooms for our employees but still with No Keys!!!!
It took for ever to straighten out our billing that we had to prove was Prepaid!!
Now 2 days later My credit card has be charged a additional 3200 from the hotel and I’m on the phone over a hour with the original getting cut off and hung up on and leave message with no call back.
Still no solution.
Very Frustrating!!!!
Nice Hotel
Crazy Terrible Service!!!!
star Lets Talk
This hotel is beautiful, the rooms are pretty. However the service is awful. We had multiple problems with reservations and billing. We were a large group with 10 people and 5 rooms.. I have been calling over and over to get the situation under control.. no one calls back. We have been double charged for our rooms. Also upon check in they only had one of our two nights booked. I did have confirmation numbers for both nights.. just a mess. Then the room key machine was down. Everyone in the hotel that was checking in needed to be escorted to the room to get in.. did I mention they have over 400 rooms.. two of our 5 rooms were not ready still at 6pm. Not good. Even when we used the privacy door tag the maids were still trying to get in.. I can go on and on.. but I have said enough.. I do hope someone calls back to address the double bill we have.
starstar maureen w
Nice clean rooms with enormous bathrooms. Service is impeccable. They have a multitude of people at your service at all times. Beautiful beach; crystal clear water, white sand. Large pools on site. Great restaurants inside and close by. Parking is valet only and will cost $49.99 nightly. There is no self park available. Overall a great Hotel.
starstarstarstarstar Paul Phillips
Fantastic hotel, clean with impeccable service. Will never stay at another hotel on the beach. Rooms are beautiful.
starstarstarstarstar Taylor englade
I was deeply disappointed. When I arrived they advised they needed to hold $200 dollars a day for the room and advised it says that on the receipt. It didn’t. After that was handled , they advised my room was ready and then gave me the keys to a dirty room. I had to go and get another room. the safe in the room didn’t work, so I had to carry my valuables with me. No cover sheet on the bed, only a blanket. I asked the girl to come back in 10 minutes for turn down and she never came back. I love Miami but honestly I would never stay here again. I didn’t feel it was really accommodating.
star V.E
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