Sem dúvida um hotel que supera as suas expectativas, serviço excelente sempre prestativo, comida deliciosa, os funcionários procuram fazer você se sentir confortável e sempre cuidando de você, eles querem voltar em breve
starstarstarstarstar Roxana Patricia Castillo Peralta
Sin duda un hotel que supera tus expectativas, excelente atención siempre serviciales, la Comida deliciosa el Personal busca que te sientas a gusto y constantemente pendientes de ti, se queda con ganas de regresar pronto
starstarstarstarstar Roxana Patricia Castillo Peralta
Excelente hotel. Confortável, quartos limpos e arrumados. Necessidades de banho sofisticadas. Cafeteira no quarto. Serviço de buffet no café da manhã por 195 pesos completo ou 175 continental.
starstarstarstar Daniel Mosqueira
I wish every Hotel could be like this
starstarstarstarstar The New
Muito confortável super atenção o pessoal muito carinhoso
starstarstarstarstar Leo Almanza
Muy confortavle super atension el personal muy amavle
starstarstarstarstar Leo Almanza
Luxos lindo barrato
starstarstarstarstar Marc Duclos
Lujos hermosa barratto
starstarstarstarstar Marc Duclos
Eles só aceitam pesos mexicanos. Mas eles permitem reservas em dólares e não as aceitam é ilógico. E quando quer fazer o troco, eles compram a moeda 4 ou 5 pesos abaixo do valor real ... Muito injusto
starstarstar Laura Cortes
El hotel está muy bien y ha muy buen precio
starstarstarstarstar Luis Edgar Mendez
Solo aceptan pesos mexicanos. Pero dejan hacer reservas en dólares y no los aceptan es ilógico. Y cuando quieres hacer el cambio te compran la divisa 4 o 5 pesos por debajo del valor real... Muy desonestos
starstarstar Laura Cortes
Not friendly at all. Didn't feel welcome at all.
starstarstar LAC Avez
It is a very comfortable place and the attention is very good I will always return.
starstarstarstarstar Rod T.S.
Not friendly at all. Didn't feel welcome at all.
starstarstar LAC “Lesly” Avez
Experiência muito boa na sala de eventos ... Excelente serviço de restaurante. Muito aconchegante tudo ...
starstarstarstar Julio Cèsar Zepeda cruz
Excelente hotel. Seus quartos são muito confortáveis e limpos. Que você pode controlar a maciez ou rigidez de sua cama é ótimo
starstarstarstarstar Antonio Choy
Excelente hotel.Su habitaciones muy cómodas y limpias.El que tu puedas controlar la suavidad o rigidez de tu cama esta genial
starstarstarstarstar Antonio Choy
Muy bonita experiencia en el salón de eventos... El servicio de restaurante excelente. Muy acogedor todo...
starstarstarstar Julio Cèsar Zepeda cruz
Em Tuxtla, é meu hotel favorito. Acho que já pegamos isso, querida. Em geral, é muito rico. E principalmente para quem tem detalhes nas costas como eu. AS CAMAS PODEM SER ADEQUADAS PARA FIRMNESS. O que eu não gosto é que não há Playground. Mas ei, é em um local onde você anda até o Plaza.
starstarstarstarstar Daniela Ovalle
En Tuxtla, es mi Hotel Favorito. Creo que ya le agarramos Cariño. En General es muy rico. Y especial para los que tienen detalles en la espalda como yo. LAS CAMAS PUEDEN ADECUARSE EN CUANTO A FIRMEZA. Lo que no me gusta es que no hay Área de Juegos. Pero bueno, está en una locación en donde te vas caminando a Plaza.
starstarstarstarstar Daniela Ovalle
I had a great stay here. Staff was helpful and friendly.
starstarstarstarstar Ivan Russell Lara
This is not easy to get 1 star, but it's important to note why. Be your own judge of the stars based on their service.
1) the restaurant "ran out of food" before I arrived at 12:30 (lunch). Said to come back in a couple hours.
2) the pool "hasn't been cleaned in a while so you cant use it. Maybe we will clean it tomorrow"
3) came back for dinner. Waited 25 minutes for a menu to be brought out. After another 20 I knocked on the kitchen door to get them to come take my order. The entire time I didn't get asked if I wanted a drink, I had to come to the kitchen to ask for refills.
4) my room had a coffee maker with no coffee. The front desk said they didn't have any to give me. They also had no bottled water. I went to sleep thirsty and woke up tired.
This was the worst Hilton I've ever been to, and completely out of character for their hotel chain.
star Joseph Stazzone
we are very dissatisfied with the service at this hotel, with the name Hilton we are very surprised at our negative experience, we are seasoned travelers and just are very disappointed at what we came across at the hotel. . my apple air pods were stolen from the room, they were inside a drawer where my make up and underwear were so they had to be rummaging through our drawers. it was the only piece of expensive property that we did not put in the safe. when i realized they were missing i went down to talk to reception, they didn't seem interested and then took my information down and told we would be contacted, we left for two day trips and never received a call or message, when we came back i cleaned every inch of the hotel room and went through all my stuff in case they were some how misplaced although i know where i had left them. i them went back down and again was disregarded, basically told they asked cleaning person and they said they didn't take them , of course they are not going to admit to it. i had to ask many times for the general managers name and numbers they finally gave to me.
i am beyond disappointed with this hotel, staff and experience. i do believe the Hilton name would be ashamed of such treatment of any guest.
they only use a specific service inside their hotel for tours and taxi service, the prices are 4x higher than anywhere else and put guests in situation where they have no other options . shame on tis hotel and staff for their disregard to their guests.
star Elizabeth Campos
It's the second time I'm here. Being honest, I visited just the buffet site. I has some food and drinks that you may like. Typical things and food. As far as I know, the cost is $125 Mexican pesos per person. The place is quiet and peaceful. You can be here with friends and family.
starstarstarstar Daniel Morales
Good hotel, with great facilities. The gym and the pool are good.
starstarstarstarstar Guillermo Ortiz
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